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Support Center


Please review all of the support stuff below to find the one that answers the question you have. If the problem persists, please don't hesitate to email us at <support@hootech.com>, or submit your questions or suggestions online using form below.

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Frequently Asked Questions

Our FAQs contains answers to the most common questions and concerns about our software.

SWF FLV to MP3 Converter FAQ
MP3 to SWF Converter FAQ
AIFF MP3 Converter FAQ
WMA MP3 Converter FAQ
WAV MP3 Converter FAQ
OGG MP3 Converter FAQ



Lost Your Registration Code?

Please email us at <support@hootech.com>, containing your name and email address which you used when ordering, and then we will find your registration code.



How to order?

We partner with PayPal, an eBay (NASDAQ: EBAY) Company, who processes our orders. PayPal accepts payments by credit cards (Visa, MasterCard, American Express, and Discover), PayPal funds, and bank transfer.

You can also purchase our software via Plimus. They accept payment by Credit Cards (Visa, Mastercard, American Express, Discover, Diners Club, JCB, Solo, Switch), Wire Transfer, Phone Order, Fax Order, Mail / Check / Money Order.

Click here to purchase our products online



Advice & Feature Requests

If you have any advice or good ideas for our software or website, please inform us at <support@hootech.com> ASAP! We'd love to hear it from you! It's with your help that we can do better.



Business Cooperation

We are open to various levels of business cooperation. Please email us at <sales@hootech.com>.
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